We all need people to visit our homes to carry out essential repair and maintenance work. It’s no surprise that many people have been putting things off lately but delaying or failing to arrange service and repair work can increase different risks as well as costs.
Personal circumstances differ. You may be comfortable booking someone to work in your house or it may make you anxious. Regardless of how you feel it will be reassuring to know that they have procedures to minimise risks. It shows they care about you and about themselves and their employees.
Working procedures may be published on the company website / social media or they may send you a copy. Or, just pick up the phone and get your questions answered. The main things you need to know are:
It doesn’t matter if you are a plumber, a cleaner, a painter or a chimney sweep. Get yourself a set of procedures and routines and stick to them every time you visit a house. Publish them online and send them to your customers. A good set of procedures reduces everyone’s risk to a very low level. It also makes good business sense to reassure your customers.
The Guild of Master Chimney Sweeps has issued comprehensive guidance on new working procedures to all members. The response has been outstanding and professional sweeps are leading the way on safe working in homes. Check them out!
Find your local professional sweep at: www.findachimneysweep.co.uk
The government guidance for working in people’s homes is mostly common sense. The guidance helps you identify and minimise the risks to you (or your employees) and to the households you visit. www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/homes.